This page explains how to delete your SignalGPT account and what happens to your data when you do.
1. Delete Your Account In The App
The fastest way to delete your account is from inside the SignalGPT app: Open the SignalGPT app and sign in; Go to the Account tab in the bottom navigation bar; Scroll to the bottom of the page; Tap Delete Account; Confirm when you are asked to.
Your account is deleted immediately. This cannot be undone, and you will be signed out on every device.
2. Request Deletion Through Support
If you cannot access the app, contact us through our support channel and ask us to delete it. We will confirm your identity and action the request as soon as we reasonably can.
3. What We Delete
When your account is deleted, we remove: Your account and profile, including your name, email address and profile photo; Your user identifier; Your notification and language preferences; Your push notification token; Your referral code and token balance; Your saved signal and viewing activity.
4. What We Keep, And For How Long
A record of transactions is retained for up to 10 years where accounting and tax law requires it. These records are kept for legal compliance only and are not used to identify you in the app. Diagnostic and crash data that is not linked to your account is retained for up to 90 days and then deleted.
Subscriptions are billed by Google Play and the Apple App Store, not by us. Deleting your SignalGPT account does not cancel a subscription. Cancel it in the Google Play or App Store subscription settings on your device, otherwise billing continues.
5. Questions
Signal GPT If you have any question about deleting your account or your data, contact us through our support channel.
